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    FAQs

    Will my sun wrap come with instructions?

    Yes. All sun wraps come with a postcard sized set of instructions, plus you can always refer back to the instructional videos.  

    Which size sun wrap should I purchase?

    Small / Medium is best if you're size 6-14.   Click here to see what's available in small / medium now.


    Medium / Large is best if you're size 16 or over.
    If you're 180cm tall or over, please select the Medium / Large size, regardless of your size.

    Click here to see what's available in medium / large now. 


    Still not sure? Take the sizing quiz.

    Which colour sun wrap should I purchase?

    There are Sun Wraps to flatter everyone.  Certain hues and colours will pop more on your skin than others, depending on whether you have warm or cool undertones.

    If you aren't sure which colours suit you best, take the skin tone to determine your type and figure out what colours match you best! 

    Click here to take the skin tone quiz.

    I have warm skin tones, which sun wraps will suit me?

    The best colours for warm skin tones are on the warm end of the colour spectrum, with yellow hues. Earth tones are an excellent choice. The best colours for warm skin tones often include natural colours with like green and warm yellow, olive, warm coral and autumn orange.

    Shop for warm toned and universal sun wraps here.

    I have cool skin tones, which sun wraps will suit me?

    The best colours for cool skin tones are on the cool end of the colour spectrum, with blue hues. The top colours to wear include deep purples, lavender, pink, ice blue and bright blues.

    If you want to incorporate a warmer colour into your outfit, you can use pale yellows and warm corals.

    More neutral colours that work include bright white and navy.

    Shop for cool toned and universal sun wraps here.

    I think I have neutral skin tones, what does that mean?

    If you don't have a clear warm or cool skin tone, the clothing world is your oyster. Colours for both warm and cool skin tones will work great for you. Pulling from both sides of the colour spectrum, you have the widest variety in colour choices that will make you shine.

    Avoid brown shades that make your clothes look like they're blending into your skin. As neutral skin tones are usually darker, brown clothes simply don't provide enough contrast.

    Choose anything that makes you feel happy!

    Shop for all sun wraps here.

     

    I am buying for someone else, which wraps are "safe" options?

    Certain hues and colours will pop more on your skin than others, depending on whether you have warm or cool undertones. Universal colours, however, suit everyone.

    Shop for universal sun wraps here.

    Does the sun wrap really block UV rays?

    Our unique fabrics have been rated UPF50+ by the Australian Radiation Protection and Nuclear Safety Authority. 

    Many other UPF50+ fabrics have horrible chemicals added to give them added sun blocking features.  Not only can these chemicals be bad for your skin, but they can also wear off.  

    We do not use chemicals on our fabrics. We use a uniquely tight weave to achieve the highest UV protection possible, meaning that the fabrics can block 98% of UV rays. 

     

    What fabric are the sun wraps made from?

    92% recycled polyester, 8% spandex. This fabric is custom made for Sun Bella. It's a lightweight, tightly woven fabric, which is rated UPF50+ meaning that it protects your skin from up to 98% of UV rays.  

     

    How do I wash my sun wrap?

    The official advice from our fabric manufacturer is a gentle machine wash (<30°C), with mild detergent. Dry in shade. Do not iron, tumble-dry or dry-clean.

    However, we've personally tested the wraps in hot and cold washing conditions, tumble-dried them and even ironed them (when they were scrunched up for a prolonged period), without causing any damage.

    What if I choose the wrong sized sun wrap, or don't like the colour when it arrives?

    No problems! Send us an email at hello@sunbella.com.au and we'll arrange a swap.

    Is the sun wrap cool to wear? Does it "breath"?

    Yes. The fabric is unique, as is the design of the wrap itself, which makes it beautiful and cool to wear. We've tested dozens of fabrics, including bamboos, and this one was the coolest by far.
    Air can blow though the fabric, plus, when you wear it over a short sleeved top, air can flow around your arms.  It's much cooler than wearing a long sleeved top which traps the air against your skin.   
    Plus you can dampen it on really hot days and it will keep you cooler than wearing nothing at all. 

    Why doesn't my sun wrap have a seam along the edges?

    When hemmed, the wraps don't "fall" anywhere near as nicely.  This style of fabric as it won't run and hemming it only adds unnecessary bulk.  

    My sun wrap has a twist in the loop, why?

    The twist in the loop is worn at the front and gives the scarf a unique look,  and makes it more versatile.  This clever little loop makes it possible for you to wear your wrap in several different ways. 

    What are the dimensions of the sun wraps?

    How do I remove sunscreen stains from my wrap?

    Sunscreen stains are oily looking stains, either greasey in appearance or (more difficult stains) brown/orange in colour. Sunscreen stains generally occur if you leave large amounts of sunscreen on clothes for a period of time. If you wash your clothes immediately afterwards, most of the stains should be taken care of before they form. But if you leave them for a while, that’s when things can become difficult.Sunscreen is naturally oily, but the main culprit is a common chemical in sunscreen called avobenzone. When avobenzone mixes with minerals found in water, it can lead to yellowish and dark-brown marks. Remember to check the labels of your clothes and follow any special instructions for treating stains. Here are our tips to remove a sunscreen stain, the key is to use a laundry detergent that is designed to cut through oils and grease.

    1. Remove as much excess sunscreen from the affected area as you can.
    2. Blot it with a dry cloth
    3. Sprinkle either bi-carb soda or cornflour over the stained area to absorb excess oils.
    4. Wait around 30 minutes then brush off any excess powder and rub it with a strong laundry detergent (one that cost through oils and grease)
    5. Soak your clothing in hot water mixed with detergent for up to 30 minutes, then rinse it with clean hot water.
    6. After, launder it with the rest of your clothes.

    Still stained? Some stains are particularly tricky, especially on white clothing.  If you have a stain on white clothing that just won't budge, try this:

    • After washing, hang your white clothes out in the sun and squirt the area with lemon juice. Lemon juice can intensify bleaching results, so this is good for stubborn stains

    What are the sun gloves made from?

    Sun Gloves are made from 92% recycled polyester, 8% spandex.  

    Sun Sleeves are made from 90% nylon, 10% spandex.

    Both fabrics are easy to care for. Gentle handwash in warm water and drip dry.  No ironing is necessary. 

    What if I choose the wrong sized sun gloves, or don't like the colour when they arrive?

    Send us an email at hello@sunbella.com.au and we'll arrange a swap.

    Is the sun glove fabric cool to wear? Does it "breath"?

    Yes, we tested dozens of fabrics, including bamboos, and these ones were the coolest by far.

    How do my sun gloves block the sun?

    Our unique fabrics have been rated UPF50+ by the Australian Radiation Protection and Nuclear Safety Authority.

    Many other UPF50+ fabrics have horrible chemicals added to give them added sun blocking features.  Not only can these chemicals be bad for your skin, but they can also wear off.  

    We do not use chemicals on our fabrics. We use a uniquely tight weave to achieve the highest UV protection possible, meaning that the fabrics can block 98% of UV rays. 

    How do I wash my sun gloves? 

    Gentle machine wash (<30°) using mild detergent and hang to dry in shade. Please don't iron, tumble dry or dry clean.

    Which colour provides the best sun protection?

    All Sun Bella products have been rated UPF50+ which is the highest possible UPF rating. 

    The colour of different fabrics can enhance or detract from the UV blocking effectiveness of some fabrics. However, all Sun Bella fabrics are so tightly woven that the colour does not affect the UPF rating of our parasols. 

    Will these parasol protect me from the rain?

    The new All Seasons range of UV Umbrellas are suitable for rain and sun.

    Our Cosmopolitan range of parasols are rain resistant. The sun blocker treatment, applied to the fabric, causes water to bead off the canopy. However, they have a slightly smaller canopy than a rain umbrella as they are designed primarily as a sun umbrella - they can be angled to maximise your shade to protect your upper body, whilst being unobtrusive in a crowd.

    Will I feel cooler under a Sun Bella parasol?

    Absolutely.  The fabric on all of our parasols has been rated UPF50+ by the Australian Radiation and Nuclear Protection Authority.
    The unique, tightly woven fabric is enhanced with a sun blocker to provide UPF50+ protection, helping you stay cooler and protect your skin at the same time.
    Wind vent built into the canopy, to allow any breeze to dissipate ensuring that your sun umbrella will not invert.
     

    Are sun parasols comfortable to hold?

    The teardrop shaped wooden handle allows for a comfortable grip.  They are lightweight too, weighing just 250-320 grams (depending on the style) making them comfortable to hold for any length of time.
    Plus your parasol comes with a matching carry bag, to protect the sun umbrella and make it easy to carry when not in use.

    How big are they?

    The parasols are perfectly sized - slightly smaller than a rain umbrella, it's smaller size makes it sleek and unobtrusive in a crowd. The smaller diameter works well in more crowded situations, so that you're not hitting people in the head or jabbing eyes.

    Canopy Diameter:

    All Seasons range = 85cm.

    Stick-style Cosmopolitan = 85cm.

    Compact Cosmopolitan = 100cm 

    I already have a rain umbrella, can’t I just use that?

    A standard rain umbrella, made from regular black pongee fabric has a UPF rating of just UPF15. Your uv umbrella / uv parasol should specify on the tag that it has a UPF50+ rating to ensure that the maximum % of UV rays are blocked.

    This adult hooded towel kaftan is not your usual "one size fits all".

    We've spent months designing this to fit AND be flattering on everyone.  And if you don't love it, you are welcome to send it back for your money back.

    We've tested this on tiny 11 year olds and our beautiful size 20 friends. The unique design is flattering and comfortable on all body types. The secrets are the flattering hemline, which looks great on all heights, and the adjustable laced back-bodice which can be loosened or tightened as you prefer,

    It is roughly the same as a 5XL hoodie.

    Adult Hooded Towel for women, an adult hooded Beach towel, image shows measurements of the hooded towel by Sun Bella

     

    When will you post my order? 

    Place your order before 11am WST and we'll post it on the same day (week days). This excludes pre-orders, and rare occasions where we are inundated with orders and need an extra day to catch up. Please select Express Post if you want your order to jump the queue.

    When will I receive my order? 

    Australia: It usually takes 2-7 working days for your order to arrive. Orders within Perth metro area usually take 2 days, deliveries to Sydney generally take 5 days, Queensland generally takes 7 days.
    Express post usually takes 1-3 working days.

    International: deliveries will take between 10-25 working days depending on your location.

     

    Do you offer a warranty or guarantee?

    Yes, and we strive to ensure that our customers are happy. You can find out more in our 100% Happiness Guarantee.

    Where are your products made?

    We spent many months designing our parasols here in Australia and then spent considerable time trying to find someone local to manufacture them for us. Unfortunately there were no umbrella manufacturers at all that could help us. The Small Business Development Corporation advised that we would need to take our business offshore if we wanted to bring our product to fruition.

    We now work with an amazing manufacturer partner in China, who makes it possible for us to turn our designs into high-quality products. Our partner has passed ISO9001 (quality), ISO14001 (environment), BSCI (social compliance) and OHSAS18001 (Occupational Health & Safety) audits.

     

    Where can I buy Sun Bella products?

    You can buy the full range of Sun Bella products online here. There are are also a couple of retailers across Australia that stock our products. 

    Can we help?

    Can we help with something else?

    Either use the live chat (bottom right) during business hours, or leave us a message here. We can usually get back to you within 24 hours.